If after receiving your order you feel there's any issue, our team is more than happy to assist. As a first step, please submit a help ticket with the following information:. 1. Name and Order #. 2. Brief description of the issue (e.g. material short
All of our weights are listed in Ounces per square yard. To convert to GSM, please use this calculator: https://www.convertunits.com/from/grams+per+(square+meter)/to/ounces+per+(square+yard)
On the cart page, you'll find a small box to the right titled "Order Notes". If you're looking to add a note to your order, simply click inside the box and type it in. Your note will then be seen by our team during order fulfillment and handled appro
A temporary hold or pending charge, is a common practice used by many card processors and websites during the checkout process. Here's how a temporary hold works when checking out on a website:. * Unfortunately, if an order is denied, we're unable to
First, open your email client or log into your email provider's website. Look for the 'Settings' or 'Options' feature, usually found in the top-right corner or within a menu bar. Once you're in the settings, look for 'Spam Filters' or 'Junk Email Set
By default, all fabrics/materials are cut and folded similar to how you would fold a blanket. We do leave one edge free to make it easy to piece out smaller cuts from larger cuts (i.e. take 4 yds at a time off a 20 yd cut of fabric). Shown below is a
Unless already posted on a given product page, we are unable to supply certificates of conformance at this time. We apologize for any inconvenience.