Policies
Continuous Cut Policy
Please see below for details on our continuous cut policy. Note this policy applies to each separate product on the order:
Order Changes and Cancellations
Once you place an order with us, we move FAST to get it filled and out the door to you. With that being said, in an effort to maintain a streamlined and efficient order fulfillment process, we do not allow ANY changes or additions to orders once they
Automatic Cancellation of Orders
From time to time, we need to reach out to customers with questions concerning orders, shipping invoices, etc. If our customer service team is unable to reach a customer, orders will be automatically canceled after 60 days. These orders will be subje
What is your Return Policy?
Customers are responsible for all return shipping fees. We do not provide prepaid return labels unless the return is due to an error on our part, such as receiving the wrong item. We recommend shipping returns with tracking. We are not responsible fo
International Orders - Fiskars Products
Due to manufacturer's restrictions, we are unable to ship Fiskars products internationally. These items will be automatically removed and refunded from international orders.